Contact · humans on every shift

Pick a channel. A person picks up.

Sales, support, security or press: every address on this page goes to a named team in Reykjavík, Berlin or New York, and someone is on shift every hour of the week.

4 h first reply, any plan
15 min Enterprise P1
24/7 on-call rotation
Channels

Ten inboxes, ten real teams.

Sales
sales@example.com
Replies in 4 business hours
Support
support@example.com
24/7 on Enterprise
Security
security@example.com
Acknowledged in one day
Billing
billing@example.com
Invoices, caps and refunds
Incidents
status@example.com
Live updates every 15 min
Partnerships
partners@example.com
Integrations and resellers
Press
press@example.com
Kit sent the same day
Careers
jobs@example.com
Read by an engineer
Privacy
privacy@example.com
DPA and data requests
Community
hello@example.com
Meetups and open source
Write to us

Tell us what you are moving.

Sources, volume and where the answers need to land. The more we know, the more useful the first reply.

New message
All fields required
Routed to a person, not a bot
Message sent · an engineer replies within 4 business hours
Couldn't send · try again or write to hello@example.com
Offices

Three desks, one rotation.

Headquarters

GMT+0
Reykjavík

Grandagarður 16, 101 Reykjavík, Iceland. Coffee from 8, product demos on request.

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Engineering

CET · GMT+1
Berlin

Schlesische Straße 28, 10997 Berlin, Germany. Home of the storage and query teams.

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Go-to-market

ET · GMT-5
New York

55 Water Street, Floor 12, New York, NY 10041. Sales, solutions and support.

Open in Maps
FAQ

Before you hit send.

Within 4 business hours on any plan, usually sooner. Enterprise P1 incidents page an engineer, who answers within 15 minutes, day or night.

Yes. Pick Sales in the form and say you want an engineer. Most first calls are a whiteboard session on your sources and latency budget.

Write to security@example.com. We acknowledge every report within one business day and credit researchers in the changelog.

Our three desks cover GMT-5 to GMT+1 in business hours, and the on-call rotation covers every other hour of the week.

Get started

Set your data in stone.

Free up to 10M events a month. No card, no sales call. Your first pipeline is live in about four minutes.

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